Privacy Policy
Last Updated: [8/31/2026]
EducateWiser respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
Depending on how you use EducateWiser, we may collect information such as:
Information You Provide
When you create an account, create a tutor profile, post a study requirement, contact us, or use other features of the platform, we may collect information such as:
• Name
• Email address
• Phone number
• Account login information
• Age or date of birth, where required
• Location or general location information
• Educational information
• Tutor qualifications, experience, and subjects
• Information included in your profile or study requirements
• Information you provide when communicating with us
Tutors may also be asked to provide information or documentation necessary for identity or profile verification.
Information Collected Automatically
When you use our website, we may automatically collect certain technical information, such as:
• IP address
• Browser and device information
• Operating system
• Pages visited and interactions with the website
• Date and time of access
• Cookies and similar technologies
We use this information primarily to operate, maintain, secure, and improve the website.
2. How We Use Information
We may use the information we collect to:
• Create and manage user accounts
• Provide and operate EducateWiser services
• Help students and parents find suitable tutors
• Allow tutors to create and manage their profiles
• Facilitate communication between users
• Review and verify tutor information
• Respond to questions and support requests
• Maintain the security and integrity of the platform
• Improve our website, services, and user experience
• Detect and prevent fraud, misuse, or other prohibited activity
• Comply with applicable legal obligations
We may also use information to communicate with you about your account, our services, or important changes to the platform.
3. Information Shared With Other Users
Some information is intended to be visible to other users as part of the platform.
For example, information included in a tutor's public profile may be visible to students and parents searching for educational support.
Users should avoid including unnecessary personal or sensitive information in public profiles, study requirements, comments, or other publicly accessible areas of the website.
4. Information We Share With Service Providers
We may use trusted third-party service providers to help operate and maintain EducateWiser, including:
• Website hosting and infrastructure providers
• Google Analytics, to help us understand how visitors use and interact with our website
• Email and communication services
• Security and technical support services
These service providers may process certain information on our behalf as necessary to provide their services.
We do not sell your personal information to third parties.
5. Cookies and Similar Technologies
EducateWiser may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, improve performance, and maintain security.
We use Google Analytics to help us understand website traffic and how visitors interact with our website. Google Analytics may collect information such as device and browser information, pages visited, and general usage data.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Children's Privacy
EducateWiser is an educational platform that may be used by students of different ages.
Where a user is a minor, the involvement and supervision of a parent or legal guardian may be required depending on the service and applicable law.
We encourage parents and guardians to supervise children's use of online educational services and interactions with tutors.
We do not knowingly request children to provide more personal information than is reasonably necessary to use the relevant service.
If you believe that a child has provided personal information inappropriately or without the required parental involvement, please contact us so that we can review the matter and take appropriate action.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain accounts and records, resolve disputes, prevent misuse, comply with legal obligations, and protect our legitimate business interests.
When information is no longer reasonably required, we may delete or anonymize it in accordance with our practices and applicable legal requirements.
9. Your Choices and Requests
Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, or deletion of certain information.
You may also contact us if you wish to close your account or have questions about how your information is handled.
To make a privacy-related request, please contact:
Email: info@educatewiser.com
We may need to verify your identity before completing certain requests.
10. Third-Party Websites
EducateWiser may contain links to third-party websites, services, or resources.
These third-party websites operate independently and have their own privacy policies. EducateWiser is not responsible for the privacy practices or content of third-party websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how EducateWiser handles personal information, please contact us at:
Email: info@educatewiser.com